Privacy Policy

Your privacy is important to us. This Privacy Policy explains how fest.pp.ua (hereinafter referred to as the "Site") collects, uses, and protects your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the data protection laws of Ukraine. Please read this policy carefully.

1. What Data We Collect

To provide our services, we may collect and process the following types of personal data:

  • Full Name – for identification and order processing.
  • Phone Number – for communication, order confirmation, and customer support.
  • Email Address – to send order confirmations, updates on order status, and other essential information.
  • Age Information – to comply with legal requirements and ensure users have the legal capacity to use the services.

This information is collected to fulfill orders and provide high-quality service. Registration is not required to place an order, but registered users may receive personalized services.

2. Cookies and Analytics

The Site uses cookies and other technologies to enhance your user experience and for analytical purposes.

Cookies

Cookies are small files stored on your device when you visit the Site. They are used to:

  • Store your preferences and selections;
  • Collect statistical data about site usage;
  • Support session management and security.

You can configure your browser to refuse cookies or delete them; however, some features of the Site may not be available if cookies are disabled.

Analytics Services

We use Google Analytics and PostHog to gather information about user behavior on the Site. These services collect data such as:

  • Pages visited;
  • Time spent on the Site;
  • Browser and device type.

The collected data is anonymous and used to analyze, improve site performance, and optimize marketing efforts. You can learn more about how Google Analytics collects and processes data here.

3. Processing of Personal Data

The collected personal data is used for:

  • Processing orders and providing services;
  • Maintaining communication with customers;
  • Fulfilling legal requirements if necessary.

We do not share your personal data with third parties, except when necessary to complete your orders or as required by law.

4. Legal Bases for Data Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract – to fulfill your orders and provide the requested services.
  • Legitimate Interests – to improve the Site functionality, for analytics, and for marketing purposes.
  • Consent – for cookie processing and some marketing activities (if required).

5. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We also ensure that data processed on third-party services is adequately protected.

6. Changes to the Privacy Policy

This Privacy Policy may be modified without prior notice. We encourage you to review this page periodically to stay informed of any changes.

7. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected].